Refund policy

We will be happy to make excellent straps for you. Below are our conditions for returns and exchanges of straps.

Exchange eligibility. All our straps are made to order according to your individual sizes and additional wishes, such straps are not subject to exchange, in case of a manufacturing defect, you can make an exchange within 30 days.

Exchange procedure. Contact us within 30 days and we will provide you with instructions and additional information for an exchange, in the event of a manufacturing defect, we will cover the cost of shipping.

It is important to place an order with the right size for your strap, as the customer is responsible for the correct size at the time of purchase.

If you have any difficulties with measurements and need additional information, do not hesitate to contact us, we are happy to help you.